Contact Us


Contact us for questions about merchandise and online orders at:
webstore@alesmith.com or 858-549-9888 ext. 0

Gift Shop & Tasting Room Hours: Mon-Thurs 11am-10pm; Fri-Sat 11am-11pm;  Sun 11am-8pm

 AleSmith Brewing Company is located at:

9990 AleSmith Court
San Diego, CA 92126
  

Order Pick-Up and Shipping

Orders designated for pick-up must be picked up in person at our Tasting Room in San Diego, CA within 30 days of purchase. Orders that have not been picked up after 30 days are subject to cancellation without refund.

Orders designated for shipping are sent out weekly and you will receive tracking information via email when your order leaves our brewery.  Please keep in mind that shipping times can vary based on distance and location, so please allow up to 2 weeks for shipping.  If your item arrives damaged or defective, please contact us within 30 days for replacement or exchange. 

Gift Cards

Physical gift cards are not supported for online transactions at this time. Digital gift cards are not currently available or supported.

Return Policy

Eligible returns and/or exchanges can be made within 30 days of purchase. Beyond that time frame, we cannot offer any refunds or exchanges. To be eligible for a return, exchange, or refund, the item must be defective or damaged upon receipt, unused and in the same condition that you received it, and must also be in any original packaging.  Please send your request to webstore@alesmith.com so that we can send you a return shipping label to send back the original item.  Upon approval, you will be notified and the refund will begin processing, and a credit will automatically be applied to the original method of payment (i.e. credit card) within 3-5 business days.

If for any reason we are not able to offer the exact same item as a replacement, we will notify you and offer you the option to wait for a reorder of that item or to exchange for a similar item of the same value as replacement.  Please keep in mind that shipping times can vary based on distance and location, so it may take some time for us to receive and process items, and for new items to be delivered to the provided address.

Items can be returned to the following address:

AleSmith - Web Store
9990 AleSmith Court
San Diego, CA 92126
United States

Sale items

All sale and clearance items are final sale items and cannot be refunded.

Late or Missing Refunds

If you haven’t received a refund, first please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at webstore@alesmith.com.