Shipping policy

Order Pick-Up

Orders designated for pick-up must be claimed in person at our Tasting Room in San Diego, CA within 30 days of purchase (or 30 days from release for pre-order items). All orders require valid ID. If someone other than yourself will be picking up your order, please email webstore@alesmith.com beforehand; they must show valid ID. After receiving your order confirmation email, please wait for another email to notify you that your order is ready to be picked up.  Please check your spam filters for messages if you have not received one. Orders that have not been picked up after 30 days are subject to cancellation without refund.

Shipping Orders

Orders for merchandise and non-alcoholic beer are shipped from our San Diego brewery. Orders for these items may be shipped separately from each other and from orders for beer containing alcohol.

All shipments containing alcohol must be received and signed for by an adult with ID. No packages will be left without adult signature. Sorry, we are unable to schedule precise delivery dates. We suggest you use a shipping address where you are certain an adult will be present to sign for your delivery. Undeliverable shipments returned to us will be refunded, less shipping fees.

Beer shipments outside of California are fulfilled by a third-party shipper. Shipping costs, product availability, and shipping times may vary. Do not combine orders for non-alcoholic beer and beer containing alcohol when placing orders for shipping outside of California. Beer shipments outside of California must be $40 value or greater.

Shipping orders are processed weekly and you will receive tracking information via email when your order is shipped. Orders may be adjusted without notice if items are out of stock or no longer available. To maximize shipping efficiency, please order cans in increments of 4, 6, 12, or 24, and do not mix orders for cans with other items (merch, bottles, or mixed non-alcoholic and alcohol beer). Orders for odd numbers of cans may be adjusted without notice at our discretion.

Please keep in mind that shipping times can vary based on distance and location, so allow up to 2 weeks for shipping.